About Me

The PM behind the plan.

A brief look at my background, the way I work, and the experience I bring to every project.

NK
Neha Kapoor, PMP
Senior Project Manager
Toronto, Ontario, CA
emailmenehakapoor@gmail.com
Available for new opportunities

Strategic. Structured. Stakeholder-focused.

I am a PMP-certified Project Manager with 6+ years of experience leading complex, cross-functional initiatives across FinTech, Utilities, SaaS, and productivity. I specialize in transforming ambiguous goals into clear delivery roadmaps — managing scope, risk, and stakeholder expectations with equal rigor.

My approach combines Agile discipline with pragmatic communication: I believe the best PM is one who removes friction for teams while maintaining full visibility for leadership. I don't just track tasks — I actively protect timelines and advocate for quality.

Outside of work, I mentor early-career PMs and contribute to the local PMI chapter in Toronto.

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Outcome-Driven

I align every milestone to business value — not just delivery for delivery's sake.

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People-First

Clear communication and trust are the foundation of every high-performing team I have led.

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Process-Minded

I build lightweight, repeatable systems that scale across projects and organizations.

Tools I Work With

A selection of platforms and methodologies I use daily to plan, track, and deliver.

Jira
MS Project
Notion
Confluence
Asana
Smartsheet
Slack
Miro
Figma
Google Workspace
Clarizen
Trello
Monday.com
Microsoft Office

Experience

A track record of delivery across enterprise, startup, and mid-market environments.

Project Manager
Jul 2023 – Mar 2024
Kubra Data Transfer Ltd. · Mississauga, ON
Achieved 90% on-time delivery by execution of high-impact CC projects using Clarizen, MS Projects and hybrid methodologies, aligning with compliance and governance frameworks.
Boosted operational efficiency by 20% by leading cross-functional teams of 10+ across different departments in different time-zones to deploy digital solutions and core system enhancements using Jira.
Engaged 12+ internal and external stakeholders using Slack, Teams and through project status report driving effective change management plans that increased adoption rates by 15% and stakeholder satisfaction by 12%.
Leveraged AI technologies such as OpenAI, Gemini, and Microsoft Co-pilot to automate reporting, extract data-driven insights, and support strategic decision-making, resulting in a 20% boost in project efficiency and faster delivery cycles.
Project Manager / Scrum Master
Jun 2020 – Aug 2022
Dreamworld Solutions Pvt. Ltd. · Surat, India
Facilitated Scrum best practices, including sprint planning & retrospectives, enhancing team productivity by 25%.
Improved team performance by 20% by monitoring progress and implementing feedback-driven improvements using Trello.
Resolved conflicts and identified issues by actively listening to team feedback, reducing project delays by 30%.
Managed product backlog and supported bi-weekly sprint releases, achieving a 35% increase in release efficiency.
Agile Project Manager
Jun 2019 – Feb 2020
Zignuts Technolab Pvt. Ltd. · Gandhinagar, India
Documented end-to-end client requirements and identified missing use-cases, improving project scope clarity by 40%.
Enhanced UX/UI design by 30% through in-depth feature analysis and wireframe creation using Balsamiq.
Collaborated with Product Owners to align on long and short-term goals, increasing project alignment by 25%.
Organized and maintained PRD, improving feature accessibility by 50% using MS office and Google Drive.

Certifications

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PMP
Project Management Professional · PMI · 2026
CSM
Certified Scrum Master · Scrum Alliance · 2022
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EI-PM
Emotional Intelligence for Project Managers· LinkedIn · 2023